Data Protection & Confidentiality

Privacy Policy

Last updated: September 2026. Learn how VyuGo Holidays safeguards your personal data, passport documents, and payment records.

1. Information We Collect

When you browse our portal, inquire about a package, or make a booking, we may collect the following categories of information: • Personal Identity Information: Full legal name, date of birth, gender, nationality, and passport details (passport number, issue/expiry dates, copy for visa filing). • Contact Data: Email address, phone/WhatsApp number, billing address, and emergency contact details. • Travel Logistics Data: Flight preferences, meal requirements, hotel room configurations, and specific destination itineraries. • Technical & Usage Data: IP address, browser type, device information, and browsing patterns collected via cookies to optimize website performance.

2. Purpose of Information Processing

We collect and process your personal information strictly for legitimate travel fulfillment purposes, including: • Issuing airline tickets and hotel reservation vouchers. • Processing official tourist visa applications with destination embassies and immigration portals. • Arranging private ground transportation, cruise cabins, and guided activity passes. • Sending payment milestone invoices, trip updates, and 24/7 on-tour emergency alerts. • Complying with statutory regulatory mandates (RBI Liberalised Remittance Scheme and Indian tax regulations).

3. Data Security & Storage Protocols

Your security is paramount to us. All personal data and payment transactions transmitted through VyuGo Holidays are encrypted using industry-standard Transport Layer Security (TLS 1.3/SSL). Sensitive documents such as passport scans and visa approvals are stored within access-controlled, firewalled servers accessible only by authorized travel operations personnel.

4. Third-Party Disclosures & International Transfers

To fulfill your travel itinerary, your personal data is disclosed solely to authorized travel partners (such as operating airlines, confirmed accommodation providers, destination logistics handlers, and government visa authorities). We do NOT sell, rent, or lease your personal information to third-party marketing companies under any circumstances.

5. Your Rights as a Data Subject

You have the right to request access to the personal data we hold about you, request corrections to inaccurate travel details, or request deletion of non-essential records post-trip completion, subject to mandatory statutory tax and accounting retention requirements under Indian law.

Questions Regarding Your Data?

Contact our Data Privacy and Grievance Officer at concierge@vyugo.com for any inquiries or requests.

Email Privacy Officer